Silver Maverick is keen to assure you that privacy of customer information is respected and that it is my intention to try to do the right thing by your details. Under GDPR, I am keen to use your details to provide the best service I can to you. Of course you can contact me via this website, should you want to comment on my current or future communication with you.
Who we are
Our website address is: https://www.silvermaverick.co.uk and the name of the company is Silver Maverick.
What personal data we collect and why we collect it
Orders: So that we can fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product/s you are ordering. You may also choose to provide us with additional personal information if you decide to contact us via our contact form.
Why we need your information and how I use it. We rely on using and sharing your information so that:
We can use your information to provide our services, such as when we use your information to fulfil your order or to provide any customer support.
We will use your information when you have provided your consent such as by signing up to our newsletter. You may contact us at any time to revoke this and to remove your details from our newsletter database.
If necessary, we can comply with any legal obligations, such as retaining information about your purchases if required by tax law.
If necessary, it can be used for the purpose of our legitimate interests if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services and obligations.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you use our contact form, your details will be held so that we can action any queries or improve our service. Contact form submissions will be kept for a period of time for customer service purposes.
The cookies which WordPress install by default:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Information about our customers is important to our business. We will only share your personal information for very limited reasons and in limited circumstances.
Service providers. We engage with certain trusted third parties to perform functions and to provide services to our business (e.g. delivery companies and Paypal as payment processors.) We will need to share your personal information with these third parties, but only to the extent necessary to perform these services. By default, WordPress does not share any personal data with anyone.
Business transfers. If we were to sell or merge the business, we may disclose your information as part of that transaction, but only to the extent permitted by law.
Compliance with laws. We may collect, use, retain and share your information if we have a good faith belief that it is necessary to: i) respond to a legal process or government request, ii) enforce our agreements, terms and policies, iii) prevent, investigate and address fraud and any other illegal activity, security, or technical issues, or iv) protect the rights, property, and safety of our customers or others.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Queries via general contact form entries will be kept for one year and customer purchase records will be kept for 10 years.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive details of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Should you have any privacy specific specific concerns, please make initial contact via our Contact form on the website; with a brief description and your full contact details.